14-Day Money-Back Guarantee
We want you to be completely satisfied with CapKit. If you’re not happy with our service for any reason, you can request a full refund within 14 days of your purchase.
Refund Window
- 14 days from the date of your most recent payment
- Applies to both monthly and annual subscriptions
- Full refund of your current billing period payment
How to Request a Refund
- Contact us within 14 days of your payment
- Include your account email in your request
- We’ll process your refund within 3-5 business days
Refund Processing
- Refunds are processed by Paddle (our payment provider and merchant of record)
- Refunds are issued to your original payment method
- Processing time: 5-7 business days to appear on your statement
- International transactions may take up to 10 business days
Plan Changes
Upgrades
- Upgrades take effect immediately
- Prorated credit applied to your account for the next billing cycle
Downgrades
- Downgrades take effect at the next billing cycle
- Access to higher-tier features continues until downgrade takes effect
Free Trial
- Free trials do not require payment
- No refund needed - simply cancel before the trial ends to avoid charges
Questions?
If you have any questions about refunds or your payment, please contact us.
Thank you for trusting CapKit!